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Returns

Thank you for your purchase at shopmoonlady.com! 

 

We hope you loved what you got! In the event that you didn't love what you got please see our return policy as listed below;
We’re sorry things didn’t work out! Please note that ALL SALES ARE FINAL ON SALE ITEMS. We will gladly exchange or accept returns for store credit within 30 days of your order date when accompanied by the original eReceipt or packing slip. We are not currently accepting returns for REFUNDS via our online store and in accordance with our local mandated health order. 

PLEASE NOTE: ALL SALE SHOES ARE FINAL SALE NO REFUNDS. 
 
Please note: Sale items, earrings, fragrance, and beauty products are final sale and cannot be returned or exchanged unless the merchandise was found to be defective.
All policies are subject to change.
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